WHAT WE COLLECT When you directly register to make a reservation or use our services and upon your check-in, in our suites, we may ask you to provide certain personal information including Data related to your ID (name and surname - nationality - date/place of birth - customer number in case of loyalty program - communication language), Information/ Data related to your stay (duration of stay/information on consumption of goods and/or services/departure information), Information / Data related to your preferences/desires (special desires for food, allergies and/or other health data), Image data (photos/video shootings), Contact details (contact address - postal address - email address - mobile phone number) and Information/ Data regarding payment method (EC cards, credit cards, debit cards).
WHAT WE DO WITH THE INFORMATION WE GATHER We process your personal data in accordance with the EU Regulations for one or more of the following reasons: 1. For the performance of a contract: In order to carry out our obligations with respect to any contractual agreements between us (reservation of a room or other premises and provision of relevant services, the supply of additional services, mediation/support for the use of means of transport, planning and organizing events, charging for services and consumptions and payment processing, etc) 2. In order to serve our and third party legitimate business interests. For example: in order to operate CCTV systems in order to prevent illegal actions and to protect you and our staff and our property, in order to offer similar/related services, for your best service at a future booking / stay at the accommodation, to send updates in the form of emails / sms / newsletter/letters to inform you about programs/promotions/discounts and/or other promotional actions of the accommodation, calling or sending messages/forms within the Customer Satisfaction Survey, etc. 3. In order to comply with a legal obligation. 4. If you have given us your valid consent for the processing.
HOW WE SHARE YOUR DATA In order for us to perform our contractual and legal obligations, your personal data may be provided to various service providers and suppliers (for example outsourcing services companies, card payment companies, and travel agencies). Those service providers and suppliers are bound by Data Processing Agreements, and they are obliged to safeguard confidentiality and data protection according to the data protection regulation.
TYPES OF COOKIES MAY BE USED ON THIS WEBSITE Strictly Necessary Cookies Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for. Performance Cookies Performance Cookies are Cookies that collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.
Functional Cookies Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.
Third Party Cookies We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
LINKS TO OTHER WEBSITES Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, you agree to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Aiolou 39 & Voreou 2, Athens, 10551. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
CHANGES TO THIS PRIVACY STATEMENT We reserve the right to modify this Privacy Statement and related business practices at any time. You should check this page from time to time to ensure that you are happy with any changes.
CONTACT US If you wish to withdraw your consent, exercise your rights, or if you have any general questions about the protection of your personal data, you can address your request by contacting with the accommodation's Marketing Department at the following email: email@example.com